单项选择题
A user is having problems printing. The technician believes the printer may be out of ink. Which of the following troubleshooting steps should be performed NEXT?（）
A. Establish a plan of action to resolve the problem
B. Implement the solution
C. Test the theory to determine cause
D. Verify full system functionality
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相关考题
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单项选择题
A user is currently running Windows XP Media Center 32-bit and wants to upgrade to WindowsVista. An in-place upgrade is required. Which of the following versions can be used to accomplish this?（）
A. Windows Vista Home Premium
B. Windows Vista Home Basic
C. Windows Vista Ultimate 64-bit
D. Windows Vista Business 64-bit -
单项选择题
Which of the following should be completed NEXT, after testing the theory of probable cause?（）
A. Verify full system functionality
B. Implement preventative measures
C. Establish a plan of action to resolve the problem
D. Implement the solution to the problem -
单项选择题
Which of the following should be the FINAL step according to the troubleshooting theory?（）
A. Verify full system functionality
B. Implement preventative measures
C. Implement the solution
D. Document findings and outcomes
