单项选择题
What formula do you use to calculate the number of Voice Gateway ports? （）
A.Erlang A
B.Erlang B
C.Erlang C
D.IVR ports + agent phones
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相关考题
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单项选择题
WhatformuladoyouusetocalculatethenumberofagentsinaCallCenter?（）
A.Erlang B
B.Erlang C
C.AHT * BHCA
D.VG ports + IVR ports -
单项选择题
Inadditiontowritinginformationtoatracefile,theCiscoCRSSystemsendsstandardeventloggingmessagestoasyslogserverthroughwhichservice?（）
A.SNMP Trap
B.Alarm
C.CDP
D.Win32 -
多项选择题
CiscoWorksIPTelephonyEnvironmentMonitor(ITEM)provideswhattwoserviceabilitycapabilities?（）
A.Tool to collect syslog messages from multiple sources
B.User Tracking to track IP telephones
C.Diagnostic trace tools to analyze connectivity
D.Monitoring of Cisco voice elements
E.Problem alerts for operations personnel
