单项选择题
What is the typical number of trunks in a Call Center?（）
A.equal to half the number of IVR ports
B.greater than the number of IVR ports plus the number of agent phones
C.less than or equal to the number of IVR ports plus the number of agent phones
D.twice the number of IVR ports plus the number of agent phones
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相关考题
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单项选择题
WhatformuladoyouusetocalculatethenumberofVoiceGatewayports?（）
A.Erlang A
B.Erlang B
C.Erlang C
D.IVR ports + agent phones -
单项选择题
WhatformuladoyouusetocalculatethenumberofagentsinaCallCenter?（）
A.Erlang B
B.Erlang C
C.AHT * BHCA
D.VG ports + IVR ports -
单项选择题
Inadditiontowritinginformationtoatracefile,theCiscoCRSSystemsendsstandardeventloggingmessagestoasyslogserverthroughwhichservice?（）
A.SNMP Trap
B.Alarm
C.CDP
D.Win32
